What our Customers say...
Water Damage Testimonials
"The two techs who came to our home were punctual and professional. They assessed the concerned area and took care of it, the water from the conduit needed to be suctioned out using their equipment. One of the tech also took the time to cut part of the conduit so we can take it to Home Depot for proper sizing of the cap to prevent further problems in the future. After the job was completed I requested for the amount owed and the tech answered it was a courtesy from the company. SERVPRO of Chula Vista not only is a great company but also helps out the community on a personal basis. I highly recommend SERVPRO of Chula Vista for their thrust worthy and professionalism."
"Had some water damage that affected my kitchen and dining room. SERVPRO of Chula Vista came in and dried everything up. They found the source and provided a plan. Always respond quickly. Excellent communication. Everyone I have worked with is friendly and professional. This is the second time I have worked with them, highly recommend."
"SERVPRO of Chula Vista was my lifesaver! There was construction being done at my house. The toilet had been removed. Over about 2 weeks, there was water flowing into the space between the toilet room and family room downstairs without my knowledge. The water eventually started to flow through the vent in the family room ceiling. I walked into a flooding family room. SERVPRO of Chula Vista came out within an hour, which was also on a weekend. The specialist was professional and kind during a very stressful experience. He showed me where the water was with his equipment and placed 2 machines to dry out the areas affected. He showed me how to use the machine and gave me instructions as to the next step. The company has been so efficient and professional, while maintaining such human compassion, that I will absolutely use them again and share this gem of a company with my friends and family. Thank you so much SERVPRO of Chula Vista!"
"Came home from work this last Friday evening ready to start my weekend when I unfortunately discovered a flood caused by a failed valve on the toilet. I called SERVPRO of Chula Vista based on other's recommendations I received. Within the hour, I was greeted by Julio who showed up to help us out. Julio was very kind and professional and despite it being Friday evening was eager to help. Due to a couple prior incidents of water damage our deductible is rather high so I was hoping for a fair price that I could pay for directly. Julio understood and worked with his team to make sure we were taken care of. I couldn't ask for a more pleasant experience in light of the stress that water damage can cause. Thank you to Julio and the SERVPRO of Chula Vista team for taking care of me and my family. We will definitely recommend to friends and family alike."
"I've used SERVPRO of Chula Vista in the past and was very satisfied with their prompt service in addressing water damage caused by a leaking dishwasher. I made sure I had their number stored just in case I needed their service in the future. Recently, Martin came out to assess damage caused by a leaking bathtub on our second floor. He was polite, courteous, informative and honest. It was good to know that the damage wasn't as bad as I had expected. I highly recommend SERVPRO of Chula Vista."
"Master toilet refill valve got stuck and continued to overflow the tank. Water poured onto floor and leaked onto the ceiling below. Great experience with the SERVPRO of Chula Vista dry-down and flood mitigation team. The initial assessment went smooth with Martin and he was honest and straight forward. They worked through the recent heatwave we had and checked the moisture content daily in prep for repair."
"This was the 2nd time I have worked with Martin due to water damage in my home in the past 5 years! Both times he and his crew were professional and courteous. They were quick to start the mitigation process, they always made sure each part of the work they did was to my satisfaction, and they left the work areas cleaned up when they left each day. Plus the suggestion Martin gave me to get rid of the half wall in the kitchen and make a peninsula gave it a very modern look. There were some bumps in the road (with suppliers), but Martin's assurances that all would be well came true! I have a brand new kitchen and bathroom, and I love it! Thank you!"
"Martin Sr. (owner) and his son are simply the best contractors I have every worked with. From the very beginning they always replied promptly to every questions and concerns (most within 10 minutes), they worked with my schedule, and did a great job to restore my kitchen after a serious leak. His workers were extremely hard working, often staying late to finish a job. I also love it that they do not nickel-and-dime you when I asked them for minor additional improvements that I thought of after the contract was already agreed. Martin could have said, "that's another $100-200" (like other contractors), but he simply said, "I will add it for free," for my bathroom light, mirrors, kitchen ceiling lights. When they were putting in recessed lighting for my kitchen ceiling, his worker Victor noticed I had an old light at a corner I didn't think of replacing, and he asked me if I wanted that done too. I said yes, and he said he'd ask Martin for me. The next morning he came with another light to put it in for me so now all the lights are the same style and look nice. His worker took the initiative to suggest the improvement, and they did not charge me extra, now that is what I think a well run company should be. Martin noticed the HOA plumber did not fix the pipe well, so he sent his own plumber (within the hour) to re-route the pipes in the wall for a proper fix, and again at no additional cost. I managed some rentals before, and had Home Depot did a similar job for a lot more money and the job, the materials were not nearly as good. Also I must commend the extremely hard working Victor and Victor (two guys, same name) who did a lot of the work. I really appreciate these guys, they are true professionals. Honestly, the best."
"We had a leak in 02/2020 and the demolition team was good with tempering our expectations. Like, “You had a flood; nothing will be quick.” The real value was when we had our repairs completed by the construction side of the company. Everyone was so nice, respectful and helpful. The work was beautiful and they fixed all the little details that bothered me. The biggest save was when the flooring person noticed our pipes were not turning off at the valves. We had a plumber out same day to fix it. I valued having the staff being so knowledgeable, outside their scope."
"These guys are the best. We had a flood and they arrived within an hour at 3 am in the morning. They cleaned up all of the water and dried the floors and walls thoroughly. We used them for the reconstruction and could not be happier. Their employees are very kind and courteous. The house looks better than before the flood happened."
"SERVPRO of Chula Vista personnel are professional, respectful, and trustworthy."
"Very Neat & Clean!"
"We were so happy with the work your guys did ... We have some other options to get the work done, but I know the job will be done right with you guys. Thank you!"
"Thank you so much for checking in with us. All is well here, and I am just so impressed with the job Martin's SERVPRO of Chula Vista company did, they took care of everything, they even booked the demo crew, plumber, drywaller, and all I had to do was open the garage door!"
"Highly satisfied with all aspects of work performed!"